Customer Service Advisor

Location Andover
Discipline: Business Support
Job type: Permanent
Salary: £25.5k (c)
Contact name: Samantha Ainslie
Contact email: sam@requireconsultancy.com
Job ref: REF: 8705
Published: 21 days ago
Expiry date: 18 Dec 2024 23:59

​Join our client's vibrant Customer Care Team and elevate your career in a role that blends service excellence with professional growth. We are seeking a passionate Customer Care Representative who can deliver first-class service and build lasting relationships with customers and members.

What You'll Do:

  • Handle customer queries and complaints from start to finish.

  • Collaborate with suppliers, members, and internal teams to find solutions.

  • Maintain a high standard of communication and accuracy in all interactions.

  • Work with SAP and CRM systems (advantageous but not essential).

Skills & Experience:

  • Minimum 2 years in customer care, preferably in retail. Exceptional written and oral communication skills.

  • Strong organisational skills

  • Someone who enjoys communicating and loves looking after their customers

Why Apply?

  • Hybrid Working: Balance work-from-home flexibility with in-office support

  • Team Environment: Join a small, collaborative team where your contributions make a real impact.

  • Opportunity to progress: The chance to learn more and develop a wonderful career for yourself

If you’re dedicated to customer satisfaction, organized, and eager to grow within a supportive setting, apply now by contacting Sam today.