At ReQuire Consultancy, we believe recruitment isn’t about filling a vacancy quickly — it’s about building the right connection between two people: the candidate and the hiring manager.
Time and again, we hear the same frustrations from candidates:
“I feel like my CV was the only reason I was rejected." and “You never actually speak to anyone, everything is automated.”
In 2025, the conversation everywhere seems to be about AI. But if we slow down and really consider what matters when two people connect, the formula hasn’t changed: Emotional Intelligence is still the key.
When it’s present, EI transforms recruitment from a transactional process into a meaningful experience for both parties. It ensures candidates feel heard and respected, while clients gain hires who are aligned not only in skills, but in values and vision.
What Candidates Really Value
For candidates, being treated with genuine care and attention isn’t just a nice extra, it’s the difference between feeling overlooked and feeling valued. Recruitment should never reduce people to a CV. It should be about listening, understanding ambitions, and representing individuals fairly.
When candidates feel respected, even those who aren’t successful walk away with a positive impression of both the recruiter and the hiring company. That’s powerful for long-term brand reputation.
Why Clients Benefit Too
Every interaction in the recruitment process reflects back on the hiring company. If candidates feel ignored, rushed, or undervalued, it can damage employer brand and make future hiring more difficult.
This is where a recruiter becomes more than a “middleman.” At Require, we act as brand ambassadors. We take the time to understand our clients’ values, culture, and vision, and then represent those authentically to the market. This ensures the candidates we introduce are not only qualified but genuinely aligned.
The Real Cost of Getting It Wrong
Recruitment is often judged on speed, but rushing the process can be expensive. The true cost of a bad hire isn’t just the recruiter’s fee, it’s the disruption caused by re-hires, the impact on team morale, and the cultural misalignment that can set businesses back.
That’s why we set clear, realistic timeframes with our clients. This allows them to plan with confidence, focus on running their business, and trust that we’re actively sourcing the best candidates across the market, not just relying on job boards.
Recruitment as a Craft
At its core, good recruitment is a craft. It’s about balancing timeliness with thoroughness, speed with care, and process with people. It’s about emotional intelligence: the ability to listen, empathise, and connect the right people with the right opportunities.
At ReQuire Consultancy, we see recruitment as more than filling roles. We see it as building lasting relationships, strengthening cultures, and helping businesses thrive through the people they bring on board.
In Summary
Emotional intelligence is the real differentiator in recruitment.
Candidates deserve respect and communication throughout the process.
Clients benefit when recruiters act as true brand ambassadors.
Rushing hires leads to re-hires; care and attention prevent them.
Good recruitment is here to stay and it’s built on trust, empathy, and quality.
We would love to hear from you about how you ensure EI plays a significant part in your hiring process? What works for you, what doesn't work so well? Do get int touch, conversation is key, it's an endless conversation piece.