The Business Analyst will help to define the long-term systems strategy by ensuring a complete understanding of business and stakeholder requirements (or improvements) and proposing suitable solutions.
Proactively engaging with stakeholders and end users
Mapping out & documenting system requirements
Documenting internal team processes
Identifying gaps and recommending potential solutions/suppliers
Becoming an expert on how our business works
Sprint & Project Delivery:
Translating requirements from stakeholders and partners into technical briefs
Define and perform QA testing
Business Performance Improvement:
Continuous analysis of complex datasets and customer behaviour
Designing solutions/processes to improve sales, retention and underwriting performance
Experience, Qualifications & Skills
Experience in insurance/fintech or financial sector
Experience working with payment platforms and BACS
Enjoy variety and a fast-paced environment
Excellent problem solving and analytical skills
Experience interrogating datasets using SQL, Jupyter & Tableau (or similar)
Commercial understanding of KPIs, loss ratios, risk and commission
Good working knowledge of software development concepts such as system design, APIs and data structure
Ability to work independently in a small team, confidently managing your own time and proactively communicating with stakeholders
Enjoys being the bridge between non-technical users and development teams
A proactive and curious individual, constantly looking to improve own knowledge
The role is predominantly office based but will have some flexibility to work from home. There may also be some occasional travel to Mayfair, London.
Reporting to a CTO. The hours for the role are M-F 9am - 5pm, the role comes with a number of benefits including 25 days holiday.
To apply, please contact Louise today.