Claims Manager

Location Salisbury
Discipline: Executive Recruitment, Financial Services
Job type: Permanent
Salary: £50k - 60k DOE
Contact name: Liam McConnell

Contact email:
Job ref: REF: 6921
Published: 7 months ago
Expiry date: 01 Feb 2022 23:59

We are recruiting for an experienced Claims Manager to join our client, an emerging niche insurance provider, that was created to make the important decision of buying insurance simple and easy to understand from choosing a quote to website navigation.

Their 'quick quote' allows you to select the best policy available with efficiency and accuracy. Innovation in the market is vital to our client and they have developed a unique market product as part of their Public Liability cover.

The company are situated in fabulous Salisbury based offices, have spent 18 months implementing planning to support their projected growth. They have invested in not only exciting new premises, but software, highly skilled personnel and now the next piece in their jigsaw is to employ the services of an experienced Claims Manager who can lead from the front in regards to strategic planning and help nurture growth in the division and wider business.

This is a highly accountable role, managing a small Claims team yet maximising the team's performance daily. There will be a significant focus on helping the company underwrite profitable business on an increasing scale. The role provides opportunity to play a key role in claims management across all product lines.

What do I ReQuire:

The job holder will need to demonstrate a strong technical flair in Claims and broker introduced business, including personal, commercial lines and product classes. You would also lead the client facing element of retail and broker driven claims, as well as achieving loss ratio targets

Key responsibilities and accountabilities:

  • Ensure standards are set and met

  • Review claims strategies, produce MI data and liaise with Insurers

  • Drive and deliver ambitious loss ratio targets in a B2B & B2C environment

  • Drive the customer/broker experience

  • Be responsible for ensuring net loss ratios and profitability targets are achieved

  • Innovate and engage with all areas of the business operations to gain maximum exposure

  • Maximise productivity

  • Work closely with intermediaries to develop relationships with existing clients promoting Company products

  • Develop internal reporting

  • Carry out effective performance management of the team

Technical skills, knowledge & experience we are looking for:

  • Successful influencer (internal and external partners)

  • Effective relationship builder

  • Strong business acumen

  • Management style that compliments a commercial environment

  • Up to date knowledge of legislation and regulation

  • Significant business acumnen in operational management

  • Ability to interpret claims trend analysis

  • Previous experience in a Claims Supervisor/Technical or Managerial role is an advantage

Finally, this is a key role for our client, a company who over the next five years will be looking to grow exponentially. So it is essential you consider yourself a dynamic professional who has a passion for excellence and delivery along with analytical interpretation, claims delivery and implementation.

To hear more or to apply, please contact our Principal Consultant Liam McConnell 01722 741840