Inbound Customer Advisor

Location Salisbury
Discipline: Office Professionals , Financial Services
Job type: Permanent
Salary: £21k - £22.5k DOE
Contact name: Liam McConnell

Contact email: liam@requireconsultancy.com
Job ref: REF: 8457
Published: 22 days ago
Expiry date: 26 Apr 2024 23:59

​We are looking to recruit a friendly, service focused individual who is looking for a change of pace and wanting to work for a company who are making incredible strides within their industry. The business, based in the heart of Salisbury City Centre have an opportunity to welcome a Service focused team player to their Customer Communications division where you will interact with clients of the business handling a variety of incoming enquiries.

Benefits that come with the role include:
  • Training & development opportunities through an onsite Training Academy
  • 32 days annual leave
  • 9am -5pm M-F. No shifts. No weekends. (Get your social life back)
  • Competitive salary
  • Free breakfast/lunch - to help with cost of living
  • Seasonal social events
  • One of the best office environments Salisbury has to offer
  • Discounts in many local retailers
  • Well being awareness

Key responsibilities will include:

  • Handle calls from customers and offer relevant service based on their request

  • Developing healthy customer relations with clients of the business

  • Respond to all enquiries, both email and calls within a timely fashion

  • Ensure the company's standards are met at all times

  • Record key customer information and ensure records are up to date

  • Play a your part in the team to help the company hit their targets and ensure performance standards are always maintained

Key skills and experiences we are looking for in a Customer Advisor:

  • Positive outlook, team player attitude

  • We want that person who is the organiser in your friends group.

  • Proactive approach to helping customers

  • Strong communication skills

  • Happy to 'muck in' and be part of a team

  • Someone who wants to have a focus or a career path appeals - Perhaps you don't know what you want to do but want to use your service skills in an ever growing industry

The local company have an already fantastic reputation and are known for their customer support. As the business continues to grow, if you have a like minded attitude and want to be part of something that will develop and enable you to create a career path for yourself then this could the perfect company for you to join.

If you have a strong retail background but are fed up of working shifts or weekends, look no further. This role is 9am - 5pm Mon-Fri - Not a weekend shift in sight.

To apply or learn more, get in touch with Liam today he will discuss the next steps for you to take. Don't miss out though, we are expecting a lot of calls about this role.