We are looking for a good ol' fashioned, 'Rock Star Sales Executive' who has a proven track record of succeeding in a corporate B2C sales environment. Some industries that have proved successful in making the transition are; Insurance, Telecoms, Recruitment, Financial Services or general B2C Sales environment would be good.
You will be joining one of Andover's fastest growing companies. This is a unique opportunity which is offering a great salary as well as impressive benefits such as 38 days holiday per year! You will be working on site in a modern office space, which is constantly on a the go, full of life and energy, and even in those quieter moments pizza deliveries and donut drops are a regular occurrence! Other benefits include: Bupa Cash Plan and Life Assurance, Pension scheme, Employee assistance programme, free parking on site.
The main purpose of the role would be toreturn calls to customers who have recently enquired through various marketing channels. Which will in turn achieve department conversion targets and this is all done whilst delivering excellent customer service.
Another important priority task of the role is to act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way.
Key skills and experience we are looking for:
Communication – Possess a professional telephone manner with proven experience.
Be a very good listener and understand their requirement in full detail
Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills
Strong telephone call handling experience (preferred minimum of 1 year)
Act in a manner that ensures the Customer receives a positive experience
Showcasing the ability to handle a variety of calls professionally and accurately
Delivering excellent Customer Service
Working in accordance with detailed procedures
Able to solve problems and identify process improvement
Work with flexibility as part of a team.
Confidently overcome the callers objectives
Excellent interpersonal, communication and listening skills at all levels
Resilient with a real desire for success and helping others
Can-do attitude, self-motivated
High level of attention to detail and accuracy
A great opportunity to join a company who are growing in reputation and status. The employee retention is excellent which tells you it's a great place to work. So if you are looking for a good salary and OTE also, then get in touch with Louise today.