Customer Service Executive 9-12 month FTC

Location Salisbury
Discipline: Business Support
Job type: Permanent
Salary: £25k (c)
Contact name: Sam Stiles

Contact email: sam@requireconsultancy
Job ref: JOB ID: 32399
Published: 4 days ago
Expiry date: 17 Oct 2025 23:59

Full-time | 35 hours per week | £Competitive + benefits | 9-12 month FTC - This role is perfect should you be in between jobs, are planning on going to Uni next year, or even saving for a trip around the world!

Are you a people person who loves solving problems and making a real difference?
Would you thrive in a friendly, supportive team where your voice is heard and your development really matters?

We’re working with a growing financial services organisation based in the heart of Salisbury, looking for enthusiastic Customer Service Executives to join their thriving Service Centre.

This is an exciting time to join the team is expanding thanks to internal promotions, and you’ll be part of a collaborative, customer-focused department that plays a key role in the business’s success.

What you’ll be doing

As a Customer Service Executive, you’ll be part of the front-line team helping customers with their product and investment queries over the phone and by email ensuring every interaction is handled with care and professionalism.

  • Handle incoming calls and emails, providing clear, friendly, and accurate information

  • Build rapport and lasting relationships with customers, advisers, and internal teams

  • Go the extra mile to deliver a positive customer experience every time

  • Work collaboratively with colleagues to continuously improve processes and service quality

  • Receive full training (a fantastic 6-week programme) to set you up for success and long-term growth

About you

You don’t need years of financial experience just the right attitude, communication skills, and a desire to learn.

You’ll be someone who:

  • Loves helping people and solving problems

  • Communicates clearly and confidently (written and spoken)

  • Works well in a team and contributes to a positive atmosphere

  • Can stay organised and calm in a busy environment

  • Enjoys learning and embraces change

Experience in customer service, administration, or financial services would be an advantage, but full training is provided.

What’s in it for you

  • £Competitive salary + benefits

  • 35 hours per week, Monday–Friday, 9am–5pm

  • Super smart office location in Salisbury

  • A friendly, collaborative culture where your development really matters

  • Fantastic career progression opportunities this team promotes from within

  • A chance to be part of a respected local employer that truly values its people

If you’re ready to start a rewarding career with a growing, people-focused business, we’d love to hear from you.

Get in touch with Sam today to find out more and apply.