We are working with a fantastic, high-energy, and established estate agency located in a picturesque rural town near Salisbury. Our client is seeking a motivated and highly organised individual to join their team and provide essential support to their star seller. This is a great opportunity for someone with a passion for the property industry, who would thrive in a busy, fast paced role working with a fabulous dynamic team promoting some of the most incredible properties in the South Wiltshire region!
Key Responsibilities:
As their designated Sales Support Coordinator you will play a pivotal role in the day-to-day operations of the business, offering support across various areas:
Sales & Marketing Support
Assist with property valuations, follow-up videos, and drafting valuation letters.
Generate reports such as Rightmove comparisons, Time on Market, and Property Performance.
Help prepare and send marketing materials, including property descriptions and brochures.
Manage property records and vendor details in CRM systems (e.g., 10/90).
Organise property photography, videography, drone, and twilight shoots.
Coordinate property staging, home styling, and floorplan drawings.
Ensure property details are consistently updated on Rightmove and other platforms.
Contribute to social media content across multiple platforms (Facebook, Instagram, LinkedIn, Google), using tools like Canva for seasonal posts.
Diary & Viewings Management
Manage the diary of one of the star sellers, scheduling valuations, viewings, and marketing dates.
Organise and confirm viewings with both tenants and vendors, ensuring all details are accurately communicated.
Compile viewing notes and follow up with prospective buyers and vendors.
Respond to sales inquiries by phone, email, or in-person, delivering excellent customer service.
Administrative Support
Handle administrative tasks, including updating property listings, CRM management, and email communications.
Serve as the first point of contact in the office, welcoming clients, answering phones, and directing queries.
Maintain a clean, organised office environment, ensuring window displays, brochure stands, and the client area are tidy and welcoming.
Ensure property files and sales folders are up to date and properly organised.
Client & Relationship Management
Build and maintain positive relationships with vendors, buyers, and other stakeholders.
Keep clients informed with regular updates on property status, marketing progress, and Rightmove statistics.
Manage and nurture a VIP buyers list, ensuring effective communication and top-tier service.
Respond to Google reviews and help manage the company's online presence.
Additional Tasks
Organise virtual tours, media days, and manage property maintenance needs (e.g., window cleans, repairs).
Provide general support to the sales team with project coordination, social media scheduling, and direct mail campaigns.
Manage anniversary move-in and Christmas card mailings to clients.
Skills & Experience Required:
Property Knowledge: Previous experience in buying, selling, or working in an estate agency is advantageous but not essential.
CRM Systems: Experience using CRM software is preferred, (training will be provided).
Organisational Skills: Exceptional organisational abilities, with the capacity to manage multiple tasks and priorities.
Communication Skills: Strong written and verbal communication skills, comfortable liaising with clients and vendors.
Proactive & Reactive: A proactive mindset with the ability to adapt quickly and react effectively to changing priorities.
Team Player: Positive and supportive, always willing to contribute to the success of the team.
Tech-Savvy: Proficient with digital tools and social media platforms (Facebook, Instagram, LinkedIn, Google), and basic office software (Excel, Word, etc.).
Personal Attributes:
Energetic and enthusiastic, with a passion for the property industry.
Calm under pressure – able to handle busy periods with a cool head and ability to prioritise
Proactive, able to manage your workload efficiently while supporting the wider team.
A positive, ‘can-do’ attitude with a flexible approach.
Detail-oriented and responsible, with strong organisational skills.
Benefits:
Competitive salary (dependent on experience).
Opportunities for professional growth and development.
Supportive and vibrant team culture.
Beautiful rural location with close proximity to Salisbury
Free parking on site
Plenty of team events throughout the
How to Apply:
If you are looking for a rewarding role in a growing estate agency, and you think you’re the right fit for this position, we’d love to hear from you. Please send your CV and a cover letter outlining why you’re the perfect candidate for the role contact Liam today.