Senior Service Coordinator

Location Salisbury
Discipline: Office Professionals
Job type: Permanent
Salary: £28k (c)
Contact name: Louise Howard
Contact email: louise@requireconsultancy.com
Job ref: REF: 8413
Published: about 1 month ago
Expiry date: 11 Feb 2024 23:59

​​A responsible role is now available to become a key member of the business to support the Sales team with the coordination of quotes that as yet have not been processed or followed up. The role would suit a Sales Coordinator or Administrator who has a great eye for details and not missing a trick, ensuring processes are set up to ensure communications with customers are always kept and followed through as well as communicating effectively with colleagues across the business.

This is a new role, within one of Salisbury's most established and recognised employers. The business are known for their quality, delivery and service throughout the South region and are a strong household name within the Construction industry.

Key responsibilities include:

  • Overseeing and setting up improved processes

  • Liaising with external stakeholders as well as the wider team

  • Produce reports and show analysis of findings

  • Use a CRM system to keep a track record of all customer activity

  • Support your team with any difficult cases

  • Inspire by demonstrating positive leadership

Skills & experiences we are looking for within this role:

  • Prior customer care experience

  • Quotation creating, handling

  • Confident communication skills

  • MS Office skills - Be comfortable with Excel

  • Show versatility - Always be keen to improve processes that need it

  • Positive team work ethic

  • A drive to succeed

The role is office based, fast paced and always evolving, so it's suited to someone who has that rare trait in rolling up their sleeves and getting stuck in to make good things happen. With direct exposure the SLT, you will be a key figure in the business as it moves forward so good things are on the horizon for a hard working coordinator. Contact Louise today to discuss the role in full.