Team Support Administrator
Wilton, Salisbury | £24,000 – £25,000 + Bonus | Full Time & Flexible Hours
Looking to build a career in administration and support within a well-established, growing company? Join a UK-based manufacturer and market leader in a specialist industry known for its high-quality products, customer service, and innovation.
We’re on the lookout for an organised and enthusiastic Team Support Administrator to join our friendly and fast-paced Sales & Marketing team. Whether you’re an experienced administrator or looking to step into a new support role, this is your chance to make a real impact.
What you’ll be doing
In this vital team support role, you’ll help keep everything running smoothly behind the scenes — supporting sales operations, liaising with customers, and ensuring processes are followed with care and attention to detail.
Your day-to-day responsibilities will include:
Responding to incoming customer enquiries via phone and email in a helpful, professional manner
Assisting with preparing quotations, processing orders, and keeping CRM records up to date
Coordinating with internal departments (such as Operations) on order timelines and dispatches
Managing admin for support contracts and helping with other administrative tasks
Playing an active role in sales meetings and helping the team deliver excellent customer service
What we’re looking for
We’re looking for a confident communicator with strong organisational skills, a collaborative spirit, and a proactive approach to problem-solving. If you love supporting a team and keeping things on track, you’ll fit right in.
You’ll bring:
Clear and professional communication skills (written and verbal)
Solid IT skills (Microsoft Office essential)
Great attention to detail and a methodical working style
A positive, "can-do" attitude and willingness to learn
Previous experience in administration, support, or customer service (helpful, but not essential)
What’s in It for you?
Salary: £24,000 – £25,000 per year
Bonus: Annual Christmas bonus based on company and personal performance
Hours: 36 hours/week with flexible working, lunchtime Friday finish!
Holidays: 24 days + bank holidays
Development: Ongoing training and genuine career growth opportunities
Location: Office-based in Wilton, Salisbury with free onsite parking
Why join us?
You’ll be part of a supportive, down-to-earth team where your contribution is valued and your growth is encouraged. We’re a stable, forward-thinking company committed to quality, continuous improvement, and developing our people.
If you're a team player who enjoys supporting others, thrives in a structured environment, and takes pride in great service — we’d love to hear from you.
Apply today or reach out to Sam for a friendly chat about the role.