Are you a qualified Veterinary Nurse ready to take your career in an exciting new direction? Imagine leveraging your clinical expertise in a dynamic, innovative company where your skills and passion for animal welfare make a real impact—without the long hours, weekends, or stressful shifts.
This Team Lead role offers you the opportunity to guide a talented claims team in a forward-thinking business that specializes in pet ownership solutions. You'll play a pivotal part in ensuring smooth operations, supporting your team, and maintaining the high-quality standards our clients expect—all while enjoying a work-life balance that prioritizes your well-being.
What You'll Do:
Lead and mentor a small team of administrators, ensuring efficient workflow and exceptional service.
Review and oversee claims, using your veterinary knowledge to ensure accuracy and fairness.
Enhance team skills with tailored training programs and provide continuous feedback.
Collaborate with other departments to improve processes and elevate customer satisfaction.
Maintain compliance and support the development of innovative claims solutions.
What You'll Bring:
A Veterinary Nurse qualification and a desire to transition your skills into a commercial environment.
Strong leadership abilities and excellent communication skills.
A detail-oriented mindset, with a focus on accuracy and quality in everything you do.
Experience in claims administration or the insurance market (a bonus, but not essential).
Why Join Us?
No evenings or weekends—a refreshing change from clinical hours.
Competitive benefits including 23 days of holiday (rising with service), private healthcare, free on-site meals, and a £500 personal well-being allowance.
A supportive and collaborative environment where your veterinary background is highly valued.
The chance to be part of an innovative company shaping the future of pet ownership services.
Take the leap into a role that rewards your veterinary expertise while offering a new challenge in an exciting commercial setting.
Apply today to find out how you can be part of this unique opportunity! Contact Liam to learn more about the role.